1. Introduction

Keep-Ready ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and related services (the "Service").

2. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored securely using industry-standard hashing). If you subscribe to a paid plan, payment processing is handled by Stripe — we do not store your credit card details.

User Content

We store the data you choose to add to Keep-Ready, including assets, documents, service records, reminders, notes, and property information. This data is associated with your account and is not shared with third parties.

Automatically Collected Information

We may collect usage data such as pages visited, features used, browser type, device type, and IP address to help us improve the Service. We use cookies and similar technologies as described in our cookie consent banner.

3. How We Use Your Information

To provide, maintain, and improve the Service
To process your transactions and manage your subscription
To send you reminders, notifications, and service-related communications
To respond to your enquiries and support requests
To detect and prevent fraud, abuse, or security incidents
To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with trusted third-party service providers who help us operate the Service (e.g. Stripe for payments, Vercel for hosting, Upstash for rate limiting). These providers are bound by contractual obligations to keep your data secure and use it only for the purposes we specify.

5. Data Retention

We retain your account data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Anonymised, aggregated data may be retained for analytics purposes.

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS), secure password hashing, strict Content Security Policy headers, and access controls. While no system is perfectly secure, we take reasonable steps to protect your data from unauthorised access, alteration, or destruction.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data ("right to be forgotten")
Export your data in a portable format
Withdraw consent for data processing
Object to processing of your data

You can download your data or delete your account at any time from your account Settings page.

8. Cookies

We use essential cookies to keep you signed in and maintain your session. We may also use analytics cookies to understand how the Service is used. You can manage your cookie preferences through the cookie consent banner displayed when you first visit the site.

9. Children's Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 16, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at privacy@keep-ready.com.